Returns Policy & Procedure

We are happy to accept the return of unsuitable goods provided the following conditions are met:

• All returns must be accompanied by the original invoice (not a photo copy)
• Goods must be returned within 7 days of you receiving them.
• Postal costs will not be refunded.
• All returns must be in their original (undamaged) packaging, tiaras are sent in sealed clear plastic wrappers, this must remain intact, we can not refund tiaras returned without the wrapper or if the wrapper has been opened.
• It is your responsibility to ensure we receive the goods returned and returns should be insured against transit damage or loss.
• We can not accept the return of earrings for pierced ears or sets containing earrings.
  

If you have met the following conditions and would like to return an item(s), please contact us via our online form or by calling +44 7544 453 927. You will then be provided with a returns authorisation code and our returns address to return your item(s).